Private Medical Insurance
What is PMI?
Private Medical Insurance is designed to:
- Cover the cost of private medical treatment for curable, short-term illnesses or injuries (commonly known as acute conditions)
- Help avoid lengthy absences and waiting for treatment on the NHS
- Offer a choice of when, where and who you see for treatment
- Provide support and guidance to help keep you healthy
- Aid a smooth return to work should you become unwell
We have partnered with Aviva healthcare to offer you prompt diagnostic and private medical treatment. We cover the cost of Single Cover for all colleagues.
Your PMI at a glance:
Benefit Basis
- Full refund for in-patient, & day-patient
- Full outpatient cover
- Mental Health Pathway
- Physiotherapy via BacktoBetter
- 24 Hour stress counselling helpline
- Level 3 Cancer Cover
- Baby Bonus
- NHS cash benefit - £100 per night where eligible NHS in-patient treatment takes place
- Complimentary Medicine Benefit – Please refer to guides for full detail.
- Excess - £250 once per person, per policy year. Please note the excess refreshes each April for every member regardless of when their claim started.
- MHD underwriting – Medical history disregarded
- Treatment for complications of pregnancy & childbirth
- Digital GP including Menopause Service.
See Cover Guide for full details of benefits.
Key information and where to go for support
The Customer Service Number (claims number) at Aviva is 0800 158 3344. Their team of advisers are available to take your calls from: 8.00am - 6.30pm Monday to Friday 9.00am - 1.00pm Saturday (closed on bank holidays).
Download the MyAviva app to manage your Aviva policies and schemes in one secure and easy-to-use place. It is available on the App Store or Google Play.
Access the Aviva online portal via the Health hub on Benefits Hub.
